Last Updated: August 16th 2026
1. Introduction
Caity’s respects your privacy and is committed to being transparent about how we collect, use, store and process your information.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how long we may keep it and the choices and rights you have regarding your personal information.
By creating an account or using Caity’s, you acknowledge that you have read and understood this Privacy Policy.
Caity’s is a dating platform. Because dating profiles can contain personal and potentially sensitive information, we take the privacy of our members seriously.
2. Information We Collect
We may collect the following information when you use Caity’s.
Account Information
This may include:
- Username.
- Email address.
- Password information, which is stored securely and is not available to us in plain text.
- Date of birth or age.
- Gender.
- Dating preferences.
- Location information provided by you.
- Profile information you choose to add.
Profile Information
Information you add to your dating profile may include:
- Your name or chosen display name.
- Age.
- Gender.
- Location.
- Dating preferences.
- Relationship preferences.
- Interests.
- Personal descriptions.
- Other information you choose to make part of your profile.
Some information you voluntarily provide may reveal sensitive information about you.
Profile Photographs
Caity’s allows members to upload photographs for use on their dating profile.
Photographs are personal information because they may identify you and reveal information about your appearance.
Your profile photographs may be displayed to other members as part of the dating service.
Messages and Communications
Where Caity’s provides private messaging or other communication features, we may process information contained within those communications as necessary to operate the service.
Messages may also be accessed where reasonably necessary for:
- Investigating reports.
- Preventing abuse or fraud.
- Responding to safety concerns.
- Enforcing our Terms and Conditions.
- Complying with legal obligations.
We do not routinely read members’ private conversations without a legitimate reason to do so.
Authenticity and Verification Information
Caity’s may request additional information to help confirm that an account represents a genuine person.
This may include:
- A selfie taken specifically for verification.
- A photograph holding a code, sign or instruction supplied by Caity’s.
- A photograph showing a requested pose or gesture.
- Other reasonable authenticity checks.
Verification information is used for safety, fraud prevention and platform integrity.
Payment Information
Where Caity’s offers paid membership or other paid features, payments may be processed by a third-party payment provider.
Caity’s may receive information relating to your transaction, such as:
- Payment status.
- Transaction reference.
- Membership purchased.
- Amount paid.
- Renewal or cancellation status.
Full payment card details may be handled directly by the payment provider rather than stored by Caity’s.
Usage and Technical Information
We may collect technical information about how Caity’s is used, including:
- Login activity.
- IP address.
- Browser or device information.
- Features used.
- Pages visited.
- Account activity.
- Reports submitted.
- Security and error logs.
- Information required to operate and protect the service.
3. How We Use Your Information
We may use personal information to:
- Create and manage your account.
- Provide the Caity’s dating service.
- Display your profile to other members.
- Allow members to discover and communicate with each other.
- Provide matching, search or discovery features.
- Process membership and subscription information.
- Provide customer support.
- Verify accounts.
- Prevent fake accounts.
- Detect and prevent fraud.
- Maintain platform security.
- Investigate reports and complaints.
- Enforce our Terms and Conditions.
- Prevent banned users from improperly returning to the platform.
- Maintain and improve Caity’s.
- Diagnose technical problems.
- Communicate important account, security and service information.
- Meet legal and regulatory obligations.
We will not use personal information for purposes that are incompatible with the reasons it was collected unless permitted by law.
4. Sensitive Information
Dating services can involve information that is particularly personal.
Information you provide may reveal matters such as:
- Sexual orientation.
- Dating preferences.
- Relationship preferences.
- Health information.
- Religious beliefs.
- Ethnic background.
- Other sensitive aspects of your identity or personal life.
You should only provide optional profile information that you are comfortable sharing.
Where information is considered special category or otherwise specially protected personal data under applicable data protection law, Caity’s will process that information only where an appropriate legal basis and additional legal condition applies.
Where we rely upon your consent for particular sensitive information, you may withdraw that consent.
Withdrawal of consent does not make processing that occurred before withdrawal unlawful.
Certain dating features may not be possible without processing information about who you are interested in meeting.
5. Profile Visibility
Information you add to your public or member-visible profile may be seen by other Caity’s members.
Depending on the features and privacy settings available, this may include:
- Your username or display name.
- Age.
- Gender.
- General location.
- Dating preferences.
- Profile photographs.
- Biography.
- Interests.
- Other information you choose to display.
You should not place information on your profile that you do not want other members to see.
Caity’s does not sell or rent your profile photographs to third parties.
6. Authenticity and Verification Checks
Caity’s may request authenticity or verification checks:
- Before an account becomes fully active.
- Following reports from another member.
- Where an account appears suspicious.
- Where we suspect impersonation.
- Where photographs may belong to another person.
- As part of fraud prevention or safety measures.
Verification information may be reviewed by authorised Caity’s administrators where necessary.
Verification is intended to help determine whether an account represents a genuine person.
It is not:
- A criminal background check.
- A guarantee of someone’s identity.
- A guarantee that someone is trustworthy.
- An endorsement of a member.
- Confirmation of a person’s intentions or character.
Verification information will not be displayed publicly unless Caity’s clearly tells you otherwise.
7. Legal Basis for Processing
Depending on the information involved and applicable law, Caity’s may rely on different legal bases for processing personal information.
Contract
We may process information where it is necessary to provide the service you have requested.
For example, we need certain information to:
- Create your account.
- Display your dating profile.
- Provide messaging.
- Provide search and discovery features.
- Manage paid membership.
Consent
We may rely on consent where appropriate, particularly for optional processing or certain types of sensitive personal information.
Where processing is based on consent, you can withdraw that consent.
Legitimate Interests
We may process information where reasonably necessary for legitimate purposes such as:
- Preventing fraud.
- Preventing fake accounts.
- Maintaining security.
- Investigating abuse.
- Moderating the platform.
- Protecting Caity’s and its members.
- Improving the service.
We consider the rights and privacy of members when relying on legitimate interests.
Legal Obligations
We may process or retain information where required to comply with the law, regulatory requirements, court orders or legitimate requests from authorities.
8. Who Can See or Receive Your Information
Other Members
Other Caity’s members may see information you choose to make visible through your dating profile.
Caity’s Administrators
Authorised Caity’s administrators may access information where reasonably necessary for:
- Customer support.
- Moderation.
- Verification.
- Investigating reports.
- Fraud prevention.
- Security.
- Technical maintenance.
- Enforcing our Terms.
- Legal compliance.
Administrator access should be limited to situations where there is a legitimate reason to access the information.
Service Providers
We may use trusted third-party providers to help operate Caity’s.
These may provide:
- Website hosting.
- Email delivery.
- Payment processing.
- Security.
- Analytics.
- Database or cloud services.
- Backup services.
- Technical support.
These providers may process information only as necessary to provide their services and subject to appropriate contractual and legal requirements.
Legal and Safety Disclosures
We may disclose information where reasonably necessary or legally required to:
- Comply with the law.
- Respond to a valid court order or legal request.
- Investigate suspected criminal activity.
- Protect another person from serious harm.
- Prevent fraud or abuse.
- Establish, exercise or defend legal claims.
Caity’s does not sell personal information to third parties.
9. Photographs and Sharing
Profile photographs are personal content that members choose to display as part of their dating experience.
As with any online platform, Caity’s cannot guarantee that another member will never screenshot, copy, save or redistribute something they are able to view.
Members should carefully consider what photographs and information they choose to share.
Caity’s Terms and Conditions prohibit members from deliberately misusing another person’s private photographs or personal information.
Members found misusing another person’s content may have their account suspended or permanently removed.
10. Cookies
Caity’s may use cookies and similar technologies.
Cookies may be used to:
- Keep you logged in.
- Maintain account security.
- Remember preferences.
- Provide website functionality.
- Understand how Caity’s is used.
- Diagnose technical problems.
- Improve the service.
Cookies that are strictly necessary for the operation and security of the service may be used where permitted without separate consent.
Where consent is legally required for non-essential cookies, such as certain analytics or advertising cookies, Caity’s will request that consent before those cookies are used.
You may be able to manage your cookie preferences through the website and your browser.
Disabling essential cookies may prevent parts of Caity’s from working correctly.
11. Data Security
Caity’s takes reasonable technical and organisational measures to protect personal information against:
- Unauthorised access.
- Accidental loss.
- Misuse.
- Alteration.
- Disclosure.
- Destruction.
No website or online service can guarantee absolute security.
You are also responsible for protecting your account.
You should:
- Use a strong password.
- Keep your password private.
- Avoid sharing login details.
- Log out of shared devices.
- Report suspicious account activity.
Caity’s will not ask you to send your password to us.
12. International Data Processing
Some third-party service providers used by Caity’s may process or store information outside the United Kingdom.
Where personal information is transferred internationally, Caity’s will take appropriate steps where required by law to ensure suitable safeguards are in place.
13. Account Deletion and Data Retention
You may request deletion of your Caity’s account through the account settings where this feature is available.
When an account deletion request is submitted, the account enters a 7-day deletion grace period.
During this period:
- Your account remains active on Caity’s.
- Your profile and information may remain visible to other members.
- Your account remains subject to the Caity’s Terms and Conditions.
- You will be redirected to the login screen after requesting deletion.
- Logging back into the account during the 7-day period automatically cancels the deletion request.
The grace period allows members to recover an account where deletion was requested accidentally or where they change their mind.
If you do not log back into your account during the 7-day grace period, the deletion process will continue.
Following deletion, Caity’s will delete or anonymise personal information within a reasonable period unless there is a legitimate or legal reason for certain information to be retained.
Information may be retained where reasonably necessary for:
- Legal obligations.
- Fraud prevention.
- Investigating reports or abuse.
- Platform security.
- Protecting other members.
- Resolving disputes.
- Preventing banned users from improperly returning.
- Establishing or defending legal claims.
Backup copies may remain for a limited period until they are overwritten or securely removed as part of normal backup procedures.
Once account deletion has been completed, the account and associated profile information cannot normally be recovered.
A statutory request to erase personal information will be considered separately in accordance with applicable data protection law.
14. How Long We Keep Information
We aim to keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Different types of information may be retained for different periods.
Factors that may affect retention include:
- Whether your account remains active.
- The reason the information was collected.
- Fraud and security requirements.
- Outstanding complaints or disputes.
- Legal obligations.
- The need to enforce account bans.
- Applicable limitation periods.
Information that is no longer reasonably required will be deleted, anonymised or securely disposed of where appropriate.
15. Your Privacy Rights
Depending on applicable data protection law and the circumstances, you may have rights including:
- The right to be informed about how your information is used.
- The right to access personal information held about you.
- The right to request correction of inaccurate information.
- The right to request deletion of personal information.
- The right to request restriction of certain processing.
- The right to object to certain processing.
- The right to request data portability where applicable.
- The right to withdraw consent where processing is based on consent.
These rights are not absolute in every circumstance and legal exceptions may apply.
To exercise a privacy right, contact:
support@caitys.com
We may need to verify your identity before processing a request.
You also have the right to raise concerns with the relevant data protection authority.
For users in the United Kingdom, this is the Information Commissioner’s Office (ICO).
16. Children’s Privacy
Caity’s is strictly for adults aged 18 and over.
We do not knowingly permit anyone under 18 to create or maintain an account.
If we become aware that an account belongs to someone under 18, the account may be immediately suspended or removed.
Where appropriate or legally required, relevant information may be retained or reported for safeguarding or legal purposes.
17. Changes to This Privacy Policy
Caity’s may update this Privacy Policy from time to time.
Changes may be required because of:
- Changes to Caity’s.
- New features.
- Changes to our service providers.
- Security requirements.
- Changes in data protection law.
The date at the top of this page shows when the Privacy Policy was last updated.
Where significant changes materially affect how personal information is used, Caity’s may provide additional notice through the website, email or another appropriate method.
18. Contact Us
If you have questions about this Privacy Policy, your personal information or your privacy rights, contact:
Caity’s
Website: caitys.com
Email: support@caitys.com
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By using Caity’s, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, stored and shared as part of the service.